See what our happy customers have to say about Direct Lines Inc. We pride ourselves not only on our state-of-the-art technology-supported transportation services but also with unparalleled customer satisfaction. Read on.
"I have had the pleasure of working with Direct Lines Inc since 1992 when I was the transportation manager with another company and currently am in the same position with a worldwide doughnut distribution company, since the facility opened in 2002.
We have established a great working relationship and I have found Direct Lines to be very willing to meet our ever-changing transportation needs.
Direct Lines handles our outbound volume delivering to storefronts and warehouses as well as inbound shipments and local spotting service. Direct Lines continually provides reliable, on-time service.
Their commitment to our company as our dedicated carrier has been a great attribute to our transportation department. Their proven management team is able to respond professionally and promptly to any request.
I highly recommend Direct Lines Inc for transportation service handled easily and professionally."
- R.W., Worldwide Food Distributor
"Anytime a load is released to Direct Lines, you do not worry if the load would arrive on time and in good condition. If due to bad weather, or a rare mechanical breakdown, yourself and the consignee will be informed immediately, knowing the new ETA.
Their drivers being dependable and professional, have been requested to be the return drivers on many loads. If Direct Lines said that they could cover a load for you, it was covered, being upfront and honest.
Proof of delivery, billing questions or perhaps a missing bill was easily obtained from a friendly and helpful staff. Someone will always answer the phone.
Having been involved in distribution and transportation for 21 years, I would recommend Direct Lines as a carrier."
- L. L., Case Goods Manufacturer
"Direct Lines Inc has established a working relationship with our company as one of our major fleet carriers. They have provided full service for logistics and truckload freight. Direct Lines has proven to be reliable, flexible and committed to outstanding service for over 20 years with our business.
They have always been amicable to work with and have helped us through some sensitive issues when other carriers could not.
I strongly recommend Direct Lines as a dedicated carrier for your logistics and freight requirements. Please let me know if you have any questions or comments."
- P. Q., Global Leader in Print Solutions
"Our company has had the pleasure of working with Direct Lines Inc for the past several years. Direct Lines has provided efficient, timely service and have proven themselves to be committed to our ever-changing transportation needs. It has been an asset to us in assisting with volume control, time-sensitive shipments and providing accurate status reports.
I recommend Direct Lines Inc as a reliable carrier who is dedicated to providing professional service for their customers. If you have any questions you would like to discuss, please feel free to contact me."
- G. W., Lawn & Garden Solutions Manufacturer
"Direct Lines Inc has established a working relationship with our company as their primary fleet carrier. They have provided full service for logistics and truckload freight. Direct Lines is reliable, flexible and committed to working as an extension of our transportation department, always looking out for our best interest.
Direct Lines Inc would certainly be a reliable solution to serve as your dedicated in house carrier."
- T. C., Wholesale Distribution Company